UKG is an Enterprise's best friend.
March 03, 2023

UKG is an Enterprise's best friend.

Stuart Ratliff | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

I use it to do my timecard, any pay inquiries including paystubs and to handle administrative tasks like changing bank accounts for direct deposits.

Furthermore, we use the site to carry out mandatory trainings per quarter and keep track on all trainings. This helps the company to be able to handle most HR inquiries and trainings in one consolidated website that is very easy to use.

Pros

  • Timecard Entry and Automation of Scheduling to enter Timecards.
  • Training tracking
  • Instant changes with Direct Deposit
  • Easy to use Mobile Application

Cons

  • Document acknowledgement at times is buggy
  • Restriction of downloading your own documents
  • Site doesn't play well on hardened networks.
  • Easier to use than previous systems
  • Having all of the HR functions under one roof makes it easier to conduct HR business
UKG Pro easily beats out Deltek Costpoint with how easy it really is to use. Deltek was a super clunky system which an accountant would love, but for an employee just makes it frustrating because of how intricate the procedure is to do anything with the system. With UKG Pro it is super simple to use (especially on the mobile application).

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

Yes

Mobile App:
Really easy to use and its nice to have an HR software that actually has an mobile application to be able to enter time and to take care of everything with.

Web App:
The system is relatively easy to use with maybe a little training at the beginning if you have used another system. But the site is really easy to use and a lot better having everything under one roof.
Payroll administration, Timecard Administration, Training administration. When I used to work for the company back in 2016 these functions where spread out over 3-5 separate applications which made it really hard to keep full track of what was going on. With the system now under one roof, an employee can go in and manage most of their own stuff without any intervention and can just more or less focus on their jobs.
UKGPro could be used with any company, but it is more recommended for an enterprise with about 2,500+ employees to use.

The reason I say that, is for the cost if your under 2,500 employees there are a lot of software options that companies can use that are definitely cheaper and can provide the same amount of functionality that UKGPro does. However if your company is more than 2,500 employees this is definitely the way to go because of its easy to use UI, its mobile application, and other top notch features.

UKG Pro Feature Ratings

9.0
Employee demographic data
10
Employment history
8
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
Not Rated
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
Not Rated
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
8.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
5
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 2 years ago
    Thank you for taking the time to leave your valuable insights!

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