UKG Pro Review
June 26, 2024

UKG Pro Review

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

We currently use UKG Pro for benefits enrollment, reporting, billing, Payroll, time management, and vendor integration.

Pros

  • Benefits Enrollment
  • Reporting
  • Time Management
  • Auditing Tools

Cons

  • Life Event Configuration
  • ACA Reporting
  • Reporting combining Core with UTM
The new job search function is a great hit with our company the management team can find the jobs quickly and efficiently. The edit workflow feature is also great no more multiple workflows for the same reason. Instant check is going well with our Payroll team it's faster and the employee can get their money fast. We also love the new options for highly compensation field we have been trying to keep up with reports, but the function makes it easier. The supervisor link to show who they manage on the job page also was very helpful.
We had a location that entered a rehire with an incorrect social security number. In the past we would correct the SSN on the terminated record and delete the new record with the incorrect social security number. Of course, with Onboarding all the information will not cross over. Wit the merge feature we are able to save some steps and keep the original record and Onboarding information. I'm also able to flag the high compensated employees instead of running a report and removing employees that didn't meet the salary range for the year.
I was hired right at the time we transition from ADP to Ultipro (UKG). It looked like only Payroll was handled, but benefits enrollment was done manually. The carriers also had to be updated manually from medical, dental, vision, and Principal (401k). Now we no longer have to manually enter information everything is streamlined.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

UKG Pro is the first HRIS system that has all systems combined into one. I don't have to go to multiple software locations and combine the information.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
Not Rated
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Not Rated
Report builder
Not Rated
Pre-built reports
Not Rated
Ability to combine HR data with external data
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Thank you so much for the wonderful feedback! We appreciate you taking the time to share your thoughts!

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