UKG Aspire PRO HCM review.
November 26, 2024

UKG Aspire PRO HCM review.

Steve Grinstead | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

UKG is our Payroll, HRIS, time system, recruiting onboarding, talent management, and compensation.

Pros

  • Payroll is consistent.
  • Performance management is easily done by a vast range of employees.
  • Once established data exchange work flawlessly.

Cons

  • Onboarding and recruiting need an environment that is more stable and dependable.
  • Core Benefits could be enhanced to allow OE and LE events via the mobile app.
  • Service and support need to be increased; days and weeks now, when we first went live, it was minutes and hours.
  • Adapting all version of time management into one or two versions, at no cost to the customer would allow the resources from UTA, UTM and WFM Classic to be directed to future enhancements and would allow support services to be increased for the 2 remaining platforms.
  • My company acquired another company, and with a UKG partner, we were able to bring them online in UKG within two months of the acquisition date.
  • When COVID sent us remote, we could configure custom fields to track vaccination status.
  • The C-suite can get custom reports done in minutes, or ours, where our previous HRIS would have taken days to accomplish, as data would have had to have been exported to Excel and then manipulated inside Excel.
  • UKG has allowed to go virtual paper free as both a candidate and employee.
We utilize workflow approval, removing the need for Paper "PDF" forms to approve processes such as termination, change in status, and more. Dashboards have been generated so that HRIS team members can view items such as document acknowledgments, performance review status, and % complete without having to look at each policy manually.
UKG has allowed our company to process year-end adjustments ahead of time, with the gross-up calculations stored via BI for importing after the final regular pay has been processed, saving hours and weekends typically spent doing this. Automated reports and alerts inform HRIS partners when data type conflicts arise, such as part-time employees having full-time benefits and vice versa. This allows for immediate correction and prevents hours of undoing benefits enrollments with our providers.
i have not reviewed any other HRIS or Payroll services.

Do you think UKG Pro delivers good value for the price?

Not sure

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

No

Did implementation of UKG Pro go as expected?

Yes

Would you buy UKG Pro again?

Yes

UKG is adaptable to many different industries and can be configured to function as the customer needs it to. Sometimes, sales should work with implantation partners to maximize the efficiencies and capabilities within UKG Pro HCM.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
9
Organizational charting
6
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
3
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
10
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
Approval workflow
9
Balance details
7
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
8
Update personal information
9
View job history
7
View company policy documentation
9
Employee recognition
Not Rated
Report builder
10
Pre-built reports
8
Ability to combine HR data with external data
7
Performance plans
7
Performance improvement plans
4
Review status tracking
7
Review reminders
6
Multiple review frequency
9
Create succession plans/pools
Not Rated
Candidate ranking
6
Candidate search
6
Candidate development
7
New hire portal
7
Manager tracking tools
Not Rated
Corporate goal setting
6
Individual goal setting
7
Line-of sight-visibility
6
Performance tracking
7
Job Requisition Management
7
Company Website Posting
8
Publish to Social Media
8
Job Search Site Posting
7
Duplicate Candidate Prevention
5
Applicant Tracking
6
Notifications and Alerts
8

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Thanks so much for taking the time to share your feedback, Steve.

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