UKG Pro Review
July 07, 2025

UKG Pro Review

Anonymous | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Pro

In our organization, we use UKG Pro To approve time for payroll.

Pros

  • capture new hires quickly
  • request PTO
  • approve PTO

Cons

  • Navigation is not easy
  • Ease of approving time
Time approvals are seamless so it save so much time.
I am able to approve time quickly. this gives me back a lot of time to get other things done.
Sometimes it is hard to navigate.

Do you think UKG Pro delivers good value for the price?

Yes

Are you happy with UKG Pro's feature set?

Yes

Did UKG Pro live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of UKG Pro go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Pro again?

No

Well suited for capturing new hire Data the same week they are hired. Navigation and changing entries is not easy. Removing requested time off if the person does not take the day off. Training was not great.

UKG Pro Feature Ratings

6.5
Employee demographic data
7
Organization and location management
6
Compliance data (COBRA, OSHA, etc.)
Not Rated
6.5
Pay calculation
6
Off-cycle/On-Demand payment
6
Direct deposit files
7
Salary revision and increment management
7
Leave and Attendance Management ()
Not Rated
6.5
View and generate pay and benefit information
7
Update personal information
6
View job history
Not Rated
View company policy documentation
Not Rated
Employee recognition
Not Rated
Asset Management ()
Not Rated
HR Reporting ()
Not Rated
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
Recruiting / ATS ()
Not Rated

Comments

  • Alexandra Fischer | TrustRadius Reviewer
    Alexandra Fischer
    (Vendor Representative) commented 8 months ago
    Thank you for your feedback We are always looking to improve the experience for our customers and really appreciate the feedback. Please email us at feedbackukg.com if you would like to share any additional insights.

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