UKG Pro Review
July 11, 2025
UKG Pro Review
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with UKG Pro
In my current role, primarily it's used as a payroll application. So all of our employees use it to log in, look at their pay stubs, their tax information, and then it all comes from a central system into UKG Pro that we manage.
Pros
- I mean, the self-service aspect of it is amazing. It takes a lot of the work from HR of having to print pay stubs and track W-2's and get those mailed out. We hire new employees and they are able to just log in from their phone and it's right at their fingertips 24/7.
Cons
- There's nothing that I could say in that aspect that you guys would have any control over. I wish I had more access to certain things, but that's not a UKG Pro thing. The struggle that I have with it is, the only thing I could say is that some of them are employees that are not tech savvy or that don't have newer cell phones, struggle with just the technology aspect of it. So as helpful as it is for somebody that knows their way around a cell phone for others, they still want paper and pen.
- For those that are, and as time goes on, more and more people are comfortable with the technology and using it on their phones and stuff, so I think that's just going to get better and better with time
Again, just that self-service aspect of it. That's the primary use that we're doing right now.
I mean in HR we get employees all the time that are coming to our offices looking for pay stubs and where's my W-2 and I moved, I need to change my address type of things. And now that they can do that on their own, that does save a lot of foot traffic through our offices.
Do you think UKG Pro delivers good value for the price?
Yes
Are you happy with UKG Pro's feature set?
Yes
Did UKG Pro live up to sales and marketing promises?
Yes
Did implementation of UKG Pro go as expected?
Yes
Would you buy UKG Pro again?
Yes
Comments
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