Overall Satisfaction with UKG Pro (formerly Ultimate Software UltiPro)
Use it for onboarding, payroll, reporting, benefits tracking, ACA, 1095, W's etc.
- Customer Service - they care about their customers and helping them get issues resolved
- limited amount to time with experts once implementation is done.
- Like the admin ability to oversee all locations activities in one platform
- The billing process can be confusing as to what employee is classified
During the implementation process my team was excellent, extremely responsive to changes that were requested.