Item: UKG Ready
Rating: 7
Author: Garen Barnett

Use Cases and Deployment Scope

We use this product in all areas of our organization. I as the manager of Information technology was one of the purchase deciders and helped implement the entire product. I have set up many workflows and am a very experienced user on the platform. We have started using onboarding and applicant tracking the relieve some of the duties of our HR director. I have also found that just about anyone including myself can run payroll if need be which is a huge help.

Pros and Cons

Support - very fast and love the live chat
Mobile App - we have our entire staff on it and it’s been a complete game changer
Timekeeping is pretty good and how it works seamlessly with the payroll module saves a ton of time during a payroll.

Security Profiles - no way to make mass changes, no direction on what each setting does, very power but takes a lot of guessing and checking to get them right. They need a way to test profiles that is easier.
Single sign on - works great but logs out at the most inconvenient of times.
The whole product feels as if it were designed by programmers and not HR people. The terminology is directed at programmers especially in the ACA module.
The reports are good but not great. I still find myself trying to build a report from one section but can’t find the field I want so have to start over in another section

Return on Investment

Less time for cost of onboarding
Payroll used to takes. Now takes an hour
All of our days can be exported to excel which saves a ton of time

Alternatives Considered

Sage HRMS and Paycor

HRMS was very old and limited in what it could do. We chose Kronos to get better reports and loved the idea of a user portal. Paycor was a product we almost chose but it lacked the payroll that we desired. Their HR portion looked very good though. We wanted an all-around good solution and chose UKG Ready. It’s a good product and I really enjoy the fact that they actually listen to our feedback in their releases.

Industry Expertise

It’s not turnkey. It takes time to create the perfect solution but on eve it works. It just works which is good for our organization.

Role-based Success

I have found that by creating workflows for hire and terminations. I can onboard my staff and remove them with relative ease.

Quality of Resources

The trainings are good and I love the idea of their community. It has taught me a ton to the point that I can do some very advanced things with the product.

Key Insights

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

Would you buy UKG Ready again?

Yes

Likelihood to Recommend

UKG Ready is a very powerful software. It’s not HR/Payroll software. It’s a platform that works well once it’s configured. This configuration not only takes time but someone who is dedicated to learning the system. Without this type of person in the organization. It could become very frustrating very quickly.

Great product - If you put the time into it right at the beginning

Overall Satisfaction with UKG Ready