UKG Ready - A Company that Stands Up to its Mission
November 17, 2021

UKG Ready - A Company that Stands Up to its Mission

Sara Tilkens | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready

We use the core function suites within the system - HR, Payroll, and Recruitment. This has allowed us to move from a 100% payroll and recruitment process to everything being electronic and at our fingertips. We use this across the organization. Previously, managers could not access any employee information in our system. Now, there are so many insights they can use on their computers or phones.

Pros

  • Payroll processing
  • Managing employee data and reporting
  • Usability for employees and managers
  • Mobile platform

Cons

  • Recruitment module is clunky for hiring managers, people who are not administrators.
  • Some of the setups don't make sense when administering - for example managing multiple pay rates.
  • Some of our integrations do not work properly and it is difficult to get a UKG Ready person to work through it with the 3rd party partner.
  • Cost/time savings
  • Using one platform for all HR activities
  • Access for managers creates efficiencies
  • ESS helps with engagement
UKG Ready has similar functionality to others in the full suite HRIS space and what sets them apart is their customer service model, company values, and culture. The sales process was appropriate and enjoyable. They also provide a lot of different thank you's to their customers throughout the year. We love the community that is available to submit ideas and research as well.
Overall, it's intuitive, pleasing to the eye, and has a lot of information. The search bar feature is awesome so you can search for anything within the system, whether that is a report, an employee, a section - this provides quick access to complex breadcrumbs. Our staff enjoys the system.
We have had difficulties with our integrations. When they stop working, it is hard to get the right resources together to fix the problem.

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

No

Would you buy UKG Ready again?

Yes

I have used many different HRIS systems and UKG Ready is a fairly robust tool. What sets UKG apart for us is their core values align with our own. We love their employee culture and know that trickles down to how we are supported as users of their software. We also appreciate the constant upgrade and really taking user feedback into account.

UKG Ready Feature Ratings

7.7
Employee demographic data
10
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
5
8.8
Pay calculation
10
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
7
Direct deposit files
10
Salary revision and increment management
8
10.0
Approval workflow
10
Balance details
10
9.7
View and generate pay and benefit information
10
Update personal information
10
View job history
Not Rated
View company policy documentation
9
Asset Management ()
Not Rated
8.0
Report builder
8
Pre-built reports
8
Integration with other HR capabilities ()
Not Rated
Performance Management ()
Not Rated
Succession Planning ()
Not Rated
Onboarding ()
Not Rated
Performance and Goals ()
Not Rated
7.0
Job Requisition Management
6
Company Website Posting
8
Publish to Social Media
Not Rated
Job Search Site Posting
8
Duplicate Candidate Prevention
8
Applicant Tracking
4
Notifications and Alerts
8

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