Good but not great
November 25, 2020

Good but not great

Chris James | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)

Hourly staff are using computer and mobile application to punch in and out and submit time sheets. It is being used across the organization. It allowed us to move paper time-sheets to digital time-sheets.

Pros

  • Easy, secure web access.
  • Good implementation team.
  • Good online resources.

Cons

  • Helping employees troubleshoot the system.
  • Better integration with education partners like Skyward and Ready Sub.
  • More frequent client check-ins.
  • Has improved compliance documentation.
  • Has cut down on time sheet abuse.
  • Has made employees more accountable.
We evaluated TimeClock Plus and True Time and opted to go with Kronos, because it had the most flexibility in setting up our employee groups and had good references.
I think it is positioned above average with their platform and resources.
I think the support is better than their peers, but we sometimes feel left on our own to troubleshoot user issues.

Do you think UKG Ready delivers good value for the price?

Yes

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

No

Did implementation of UKG Ready go as expected?

Yes

Would you buy UKG Ready again?

No

It gets the job done, employees have issues and don't care for the system. Seems to work better on some devices than others.
Education has many different classifications of employees and unique work and pay structures, making it difficult to customize the system to meet all of our employees needs. As a time keeping solution it does well, but could use better in system and app navigation can be confusing and time-sheets for hourly emplyees could be designed in a way that they are easier to read.

UKG Ready Feature Ratings

7.4
Employee demographic data
7
Employment history
7
Job profiles and administration
8
Workflow for transfers, promotions, pay raises, etc.
7
Organizational charting
7
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
8
7.5
Pay calculation
8
Support for external payroll vendors
7
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
7.0
Approval workflow
7
Balance details
7
Annual carry-forward and encashment
7
6.5
View and generate pay and benefit information
6
Update personal information
7
View job history
7
View company policy documentation
6
Not Rated
Tracking of all physical assets
Not Rated
6.0
Report builder
6
Pre-built reports
6
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Comments

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