November 25, 2020
Score 10 out of 10
Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)
We use this across our entire organization for all payroll needs. Employees use it to enroll in benefits and to submit PTO and view pay. Accounting and Human Resources use it for all payroll processing.
- Ease of use.
- Multiple ways to access information.
- Reports are amazing.
- When doing an update, end users need to be able to comment.
- Loss of functionality with updates.
- WY work comp has never been fixed.
Support has not been as good as last year. online chat hardly ever solves a problem and return phone calls on cases takes much longer.
Do you think UKG Ready delivers good value for the price?
Are you happy with UKG Ready's feature set?
Did UKG Ready live up to sales and marketing promises?
Did implementation of UKG Ready go as expected?
Would you buy UKG Ready again?