UKG Ready is for Us!
November 30, 2020

UKG Ready is for Us!

Mike Tynes | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UKG Ready (formerly Kronos Workforce Ready)

We are using UKG across our public schools and school board. We use the biometric time clock to record time in and out for all staff for auditing purposes. We also use UKG to request and record time off requests for all employees. The district was using sign in sheets beforehand, which was not sufficient enough for the auditors.

Pros

  • UKG keeps an accurate log of time for employees.
  • UKG is easy to use when requesting time off.
  • UKG has many features available to use for a variety of businesses.
  • UKG support has been very helpful for any issues or questions we may have.

Cons

  • The biometric does not always catch every finger print, but I believe that is not directly a UKG problem.
  • The live chat is not always available when I need it.
  • Mass editing could use some improvement, like allowing to replace a holiday already populated with another day.
  • UKG has been positive for keeping time records.
  • UKG has been positive for all employees to be at work when required.
  • UKG has had a negative impact when timekeepers punch in time for others.
We have not evaluated another vendor that I am aware of.
I rate a 10 for UKG to provide all of the features for our school district. There are more features than we will have the ability to use. One feature we have discussed using is the payroll feature that will allow payroll to be effected by the amount of time one is present or absent from work.
UKG has been great to support our needs. I have used the chat feature, email and phone support and have received positive helpful support each time. I prefer the chat support but the feature is not always available when I want to use it. The email has been good to use as an alternative.

Do you think UKG Ready delivers good value for the price?

Not sure

Are you happy with UKG Ready's feature set?

Yes

Did UKG Ready live up to sales and marketing promises?

Yes

Did implementation of UKG Ready go as expected?

I wasn't involved with the implementation phase

Would you buy UKG Ready again?

Yes

UKG is very user friendly. The web login allows our employees to more easily request time off and review their timesheet. The app is easy to use as well. The time clock connection with UKG makes it easy to setup another time clock and accurately record the district employees time in and out.
UKG is well suited for all the employees who work on the campuses. The time clock is a great way to record all the faculty and staff for time in and time out. UKG does not really suit our needs for the bus drivers who start driving from their homes.

UKG Ready Feature Ratings

9.0
Employee demographic data
9
Employment history
9
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
Not Rated
Organizational charting
Not Rated
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Off-cycle/On-Demand payment
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
9.0
Approval workflow
9
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
Not Rated
View and generate pay and benefit information
Not Rated
Update personal information
Not Rated
View job history
Not Rated
View company policy documentation
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
5.0
Report builder
5
Pre-built reports
Not Rated
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Individual goal setting
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

Using UKG Ready (formerly Kronos Workforce Ready)

350 - The school district is made up of many employee types. The schools have food service employees who are managed by the Child Nutrition department. The schools have teachers and administrators who are managed by the district office. The district office has employees who are managed by the supervisors. The bus drivers do not use UKG due to the nature of their job.
2 - It does not require a whole lot of skill to support the school district employees with UKG Ready. The Human Resources clerk is the primary contact and support personnel for UKG. If that person is not able to assist an employee or is out of the office, then the Technology Director will assist and support the employee.
  • We use UKG to record time in and out.
  • We use UKG to request time off.
  • We use UKG to print time sheets for audit trail.
  • The payroll feature is a possible use.
  • Allowing all employees to clock in online is a possible use.
  • Allowing bus drivers to clock in on their phone is a possible use.
We plan to renew our support and use of UKG Ready each year unless it becomes unavailable or the district seeks another vendor. As of now, there are no plans to changes vendors. The district staff is now familiar with using UKG. Another vendor will need to meet the same expectations we have come to enjoy with using UKG.

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