CT User
April 09, 2014

CT User

Robin Planco | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Modules Used

  • Time managemetn Recruitment Open Enrollment Performance Management Salary Administration

Overall Satisfaction

We use Ulti Pro in HR and Payroll. We use time management, open enrollment, performance management, salary administration and budgeting, and payroll.
  • Performance Management - once you get the workflow down if it very easy to use by employees and managers
  • Salary budgeting and planning - it is very easy to do annual reviews
  • Open Enrollment - it is easy for employees and for benefits
  • Spell check in open enrollment
  • System can be slow
  • Direct report should move to a new manager in mass
  • Need greater sense of urgency for escalated tickets
  • If AM makes changes should be documented
  • Increased employee efficiency
  • Greater employee involvement
  • Better communication
Ceridian and ADP - UltiPro gets my vote!
Signed contract for 3 more years last week.

Performance management

Open enrollment

Customer Service has improved but still needs work

Andi Buda is a great account manager