Item: UKG Pro
Rating: 10
Author: Linda Armstrong

Overall Satisfaction with UltiPro

Use Cases and Deployment Scope

UltiPro is used across all of our organization. One of the most important features of UltiPro for our organization is the ability to report accurate data to our executive team. We also use it to provide our president with up to date information when speaking to the board of directors.

Pros and Cons

Pros

The reporting capabilities are outstanding. We auto generate over 100 reports a month to our various companies which are emailed directly to the stakeholders.
UltiPro provides up to date information for managers to make informed decisions regarding pay increases and/or promotions.
I believe the customer service that UlitPro staff provides is outstanding

Cons

Any improvements that I'd like to see seem to be in the development stages already.

Likelihood to Recommend

We have a more difficult time with our employees that are not very familiar with computers.

Using UltiPro

Likelihood to Renew

Provides what we need and is always developing new tools.

UltiPro Reliability

Scalability

We currently have 20 companies that are using UltiPro to various degrees of service. UltiPro makes it easy to manage all companies and meet their individual needs. As HR trends change, we can count on UltiPro to be at the leading edge of technology to help us meet our new challenges and ever changing needs. Whether our companies are expanding or shrinking, UltiPro enables us to address our employees needs quickly and efficiently.

Relationship with Ultimate Software

Post-Sale Experience

I have always been pleased with the quick response time anytime I have reached out to our account executive or sales staff at Ultimate Software. They are always willing to listen to our concerns or our questions and address them quickly.

Comments

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Verified User
(Vendor Representative) commented 9 years ago
Hi Linda, thank you so much for your feedback. Your comments are so valuable to us and we take them seriously in order to improve. I'm so glad you are enjoying and finding value in our reporting features. Let me know if I can assist you in any way. Have a great day. Thanks, Micole Kaye, Ultimate Software

My quick reviw

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