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UltiPro - Your go to HRIS System for midsize co's
Updated August 16, 2016

UltiPro - Your go to HRIS System for midsize co's

Ellen Meister | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Reseller

Software Version

Version 10.7.2.13846

Modules Used

  • Onboarding, Core, Payroll, Benefits, Recruitment

Overall Satisfaction with UltiPro

It is our USA HRIS system. Canada was currently using UltiPro too, but just migrated off UltiPro to go into Success Factors. We use it for onboarding, recruitment, performance management, payroll, benefits, BI. We offer "self serve" to our employees. Data entry is done in the field, and work flows are in place where Payroll is final approvers.
  • User Friendly - easy to use
  • Security and business roles are very easy to use and understandable
  • Reporting is great
  • Performance Management - Goals are not part of the process and that is a HUGE downfall. 40% of our managers do not put goals in for their employees because of this missing workflow piece. And also when employees are doing their review, the system does time out and they loose all comments.
  • Customer Service - admit it is getting better, but still is lacking. Turnaround times for responsiveness was horrible at one point. But, getting better.
I have worked with many HRIS systems and I do like UltiPro.

UKG Pro Feature Ratings

7.8
Employee demographic data
9
Employment history
9
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
6
Organizational charting
Not Rated
Organization and location management
8
Compliance data (COBRA, OSHA, etc.)
Not Rated
8.0
Pay calculation
7
Support for external payroll vendors
8
Benefit plan administration
Not Rated
Direct deposit files
9
Salary revision and increment management
Not Rated
Reimbursement management
Not Rated
9.0
Approval workflow
9
Balance details
9
Annual carry-forward and encashment
Not Rated
9.0
View and generate pay and benefit information
9
Update personal information
10
View job history
8
View company policy documentation
9
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
8.3
Report builder
8
Pre-built reports
9
Ability to combine HR data with external data
8
Integration with other HR capabilities ()
Not Rated
7.3
Performance plans
6
Performance improvement plans
Not Rated
Review status tracking
8
Review reminders
6
Multiple review frequency
9
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
9.0
New hire portal
10
Manager tracking tools
8
7.5
Corporate goal setting
7
Individual goal setting
9
Line-of sight-visibility
8
Performance tracking
6
6.9
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
6
Job Search Site Posting
7
Duplicate Candidate Prevention
4
Applicant Tracking
7
Notifications and Alerts
6

Using UltiPro

Not due to performance or the module at all, it is our global company's vision to all be on an GLOBAL HRIS system by 2015. Most likely will migrate into Success Factors.

Evaluating UltiPro and Competitors

Used Ceridian in the past and UltiPro has a much more powerful reporting tool. I truly love BI. Good choice for a reporting option. Also, onboarding is a great module that UltiPro offers

Relationship with Ultimate Software

There were times the service at Ultimate Software was excellent and other times horrible... it depended upon who you got. After awhile, you start to get to know people and build great working relationships. Therefore, when you do call - you get great service.
As far as the system, it was a great system for us. I wish we weren't forced by our Corporate office in Europe, to go to a global HRIS - for UltiPro did everything we needed it to do. As well as "OWN" the system. We no longer have that capability being it is a global system