Ultipro's biggest fan!
April 10, 2014

Ultipro's biggest fan!

Penny Brown, CPP | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Software Version


Modules Used

  • Recruitment, UTA, CORE

Overall Satisfaction

We use Recruitment to assist managers in finding quality employees and easily transfer hired employees into core payroll. We also use Ultipro CORE for payroll processing, importing files, exporting tax and GL files to third parties. All employees have access to Ultipro web to view pay, W-2's, change/add direct deposit accounts, change addresses and personal information as well as W-4's. We love the BI reports that are delivered and customize them to meet our needs. UTA is our timekeeping module and helps managers to approve time quicker as well as time off requests. They can easily adjust timesheets which can be tracked by administrators. Ultimate allows us to do more with less. We have just downsized and gone from 8 to 4 employees in HR so we have vamped up what employees can do themselves and love the updates that make things even more simple for them.
  • Employee Self Service has been a Godsend, employees do more themselves which takes the burden off of HR
  • They listen to their clients and implement their ideas when rolling out Releases
  • They do their homework so we know that when an upgrade is released, it will make my life and the employees lives a bit easier
  • UTA is still outdated
  • Ulti University transcripts don't have the proper information on them/ dates, APA credits--hard to navigate
  • I love Ultipro, its hard to find fault...although I hate the time out thing
  • Our employees are our customers, making things simple and engaging is key
  • Hard to put a dollar amount on it
I have only had experience with QuickBooks payroll so theres no comparison
I don't have control over that. It is expensive so every year I have to defend this when budget time comes around. My goal is to implement every module so that it is not farmed out to other vendors whereby it would be harder to replace the whole system.
As you can tell I am one of Ultimate's biggest fans!!