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UltiPro is UltraFantastic
Updated February 04, 2016

UltiPro is UltraFantastic

Ann Sigler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We use UltiPro across the organization for payroll, HR, recruiting and onboarding of new employees. We also use it for tracking hours worked for staff. We also use its reporting features to disseminate vital information to department managers, accounts payable, W-2s for all employees and owners. We are now also tracking ACA information in UltiPro.
  • Business Intelligence - creating reports with the query tool is a drag-and-drop feature that is simple to use. There is also an easy feature for running the reports on a schedule and e-mailing them to the appropriate recipients.
  • Open Enrollment - all yearly open enrollment is performed through UltiPro, making it simple and quick for everyone to choose their benefits for the following year.
  • Salary Compensation - this is a simple solution to annual raises, with a workflow that puts the new data on each employee's record on the effective date and eliminates errors.
  • UTM reporting would be better if it were Cognos to provide more flexible and robust reporting like there is in the core part of the system.
  • Storing documents with a drag and drop feature would be helpful.
  • More functionality with COBRA areas is needed.
  • The ability to handle FMLA absences could use some additional features to track rolling time frames.
UltiPro works very well for companies with locations in multiple states and is growing rapidly in international capabilities. It is already very good for Canadian companies. It is extremely helpful for companies who have remote employees, as they can access everything they need via the internet. Manufacturing companies might be less appropriate if the employees don't have an easy way to log in to view their data.

UKG Pro Feature Ratings

9.0
Employee demographic data
Not Rated
Employment history
9
Job profiles and administration
10
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
9
Organization and location management
9
Compliance data (COBRA, OSHA, etc.)
7
10.0
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
10
9.5
Approval workflow
10
Balance details
9
Annual carry-forward and encashment
Not Rated
10.0
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
10
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
10.0
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
10.0
New hire portal
10
Manager tracking tools
10
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
10.0
Job Requisition Management
10
Company Website Posting
10
Publish to Social Media
10
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

UltiPro Training

  • Online training
  • Self-taught
The online training provides a good hands-on guide to becoming familiar in various aspects of the software. The more time spent in online training, the more famiiliar our users became with how UltiPro works.

Configuring UltiPro

I have been pleased with the configurability options that have been added. There have been a number of new areas where a company can make their own configurations, which is very helpful. There are a few more areas where I expect to see options added in the future, or existing options improved upon. I'd say UltiPro is working its way toward the top mark if it continues the path it is on.

UltiPro Support

There are experts in each area of functionality, which allows for a much higher overall level of support. Customer service representatives are always prompt and professional. There is a good system for tracking open cases, and representatives are willing to research an issue and then are excellent at following up to make sure the problem is resolved.