Great customer service and easy to use.
Updated March 29, 2016
Great customer service and easy to use.
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with UltiPro
UltiPro is being used across the organization. Personally I use it for benefits purposes. Our financial department also uses for payroll. UltiPro helps us set up deductions, W2s, ACA configs, benefits enrollment, pulling reports. All of our employees have a profile in UltiPro which allows them to get their pay information. However, generally only HR and finance use this program.
- For the basic stuff like updating your personal information, it is very easy to use.
- Generally pulling reports is pretty easy and there are many options on the output (PDF vs. Excel.)
- Nice user interface.
- Great customer service!
- UltiPro web should have the same options as UltiPro back office.
- Some reports are not very organized, such as the ACA reports.
- Easier guides and tutorials. Some guides are hard to follow.
UKG Pro Feature Ratings
UltiPro Training
- Online training
- Self-taught