UltiPro Review
March 10, 2016

UltiPro Review

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

Could be more responsive.
We use UltiPro as our HRIS system for Core, Payroll, and Recruitment.

Pros

  • Lots of capability to create reports through BI

Cons

  • Customer service - response times
  • More configurability, less customization
  • Improve OE/LE
  • Mobile app
  • Online training
  • In-person training
Easy to use and lots of classes available.
I have never used it, but know that it was provided prior to me being in this role.
Yes

UKG Pro Feature Ratings

5.8
Employee demographic data
8
Employment history
8
Job profiles and administration
6
Workflow for transfers, promotions, pay raises, etc.
4
Organizational charting
2
Organization and location management
7
Compliance data (COBRA, OSHA, etc.)
Not Rated
Not Rated
Pay calculation
Not Rated
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
Not Rated
Salary revision and increment management
Not Rated
Not Rated
Approval workflow
Not Rated
Balance details
Not Rated
Annual carry-forward and encashment
Not Rated
8.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
Not Rated
Employee recognition
Not Rated
Not Rated
Tracking of all physical assets
Not Rated
7.0
Report builder
8
Pre-built reports
8
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
Not Rated
Performance plans
Not Rated
Performance improvement plans
Not Rated
Review status tracking
Not Rated
Review reminders
Not Rated
Multiple review frequency
Not Rated
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
4.6
Job Requisition Management
5
Company Website Posting
5
Publish to Social Media
5
Job Search Site Posting
5
Duplicate Candidate Prevention
2
Applicant Tracking
5
Notifications and Alerts
5

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 10 years ago
    Hi there - thank you for taking the time to offer us feedback. We take every comment very seriously and are grateful for every opportunity to improve. I'm thrilled to see you are enjoying our BI reports. I see that you also have some concerns. If you are open to giving us a chance, I'd love to see if I can assist in a solution. If you would like talk, please reply here or email me at micole_kaye@ultimatesoftware.com to have a private conversation. If you don't mind giving insight on your employer, I can also contact your ERM and the development team to see if we can offer you some relief. Please let me know how I can help. Thank you, Micole Kaye, Ultimate Software

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