UltiPro is the Ultimate in meeting your Hiring, Payroll and HR needs.
Updated November 07, 2016

UltiPro is the Ultimate in meeting your Hiring, Payroll and HR needs.

Pat Krueger (LION, 1500+) | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

There are payroll representatives available almost immediately when you are processing payroll. No need to call back or leave a message, and they will stick with the issue until it is resolved.
UltiPro is an excellent software tool that allows organizations to track staff time and attendance, ensure that time is coding to the correct payroll expenditure accounts, enables a variety of reports to be run, facilitating data analysis. We use it across the entire organization, and it allows for information to be collected and disseminated to accounting, human resources and other departments. UltiPro will be a partner with our organization as we go forward into more technological areas and need to respond to staff needing mobile alternatives.

Pros

  • Enabling mobile clocking in and out.
  • Great customer service that has a group that concentrates on concerns when you are running payroll, and then another group that handles the more systematic issues that you may come across.
  • The ability to build reports that meet your organization's specific needs.
  • Easy exporting to Excel for analysis.

Cons

  • You have to navigate through the "layers" of UltiPro, since at times it seems segmented, resulting in one silo not communicating your need to another silo.
  • Online training
  • Self-taught
There are a number of on-line training sessions that assist in understanding the process better and how the various modules work in concert with one another. They are live, instructor led, so it is not just simply going over a recorded session, so you can ask your own questions. They are not simply an hour long either, for some they are multiple day sessions, so you get a full grasp of the software' capabilities.

UltiPro is a full service software that is NOT just a time sheet manager. They have modules that allow you to start your relationship with staff and potential staff before they are hired, by posting job openings and having people apply through the software. That then brings the information into time, to human resources for salary and benefit information, and accounting for coding. If you have a medium to larger sized company, and you need to have reporting information for invoicing customers for your time, or reporting out payroll information, this is a great product.

If you have staff who are not all located in an office, the mobile app is great and allows staff to still process their time and staffing related activity through the system.

UKG Pro Feature Ratings

Employee demographic data
10
Employment history
10
Job profiles and administration
Not Rated
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
Pay calculation
10
Support for external payroll vendors
Not Rated
Benefit plan administration
Not Rated
Direct deposit files
10
Salary revision and increment management
10
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
Not Rated
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
Not Rated
Employee recognition
Not Rated
Tracking of all physical assets
Not Rated
Report builder
10
Pre-built reports
10
Ability to combine HR data with external data
10
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
Not Rated
Multiple review frequency
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
10
Candidate development
Not Rated
New hire portal
10
Manager tracking tools
10
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
10
Duplicate Candidate Prevention
10
Applicant Tracking
10
Notifications and Alerts
10

Integrating UltiPro

While depending on what you are integrating, there may be more steps involved than I would like, the integration does not error out, result in missed data, or partially corrupt data and that is a plus.

Comments

More Reviews of UKG Pro