Overall Satisfaction with UltiPro
- Enabling mobile clocking in and out.
- Great customer service that has a group that concentrates on concerns when you are running payroll, and then another group that handles the more systematic issues that you may come across.
- The ability to build reports that meet your organization's specific needs.
- Easy exporting to Excel for analysis.
- You have to navigate through the "layers" of UltiPro, since at times it seems segmented, resulting in one silo not communicating your need to another silo.
UltiPro is a full service software that is NOT just a time sheet manager. They have modules that allow you to start your relationship with staff and potential staff before they are hired, by posting job openings and having people apply through the software. That then brings the information into time, to human resources for salary and benefit information, and accounting for coding. If you have a medium to larger sized company, and you need to have reporting information for invoicing customers for your time, or reporting out payroll information, this is a great product.
If you have staff who are not all located in an office, the mobile app is great and allows staff to still process their time and staffing related activity through the system.