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UltiPro Payroll Software is Great!
Updated April 13, 2017

UltiPro Payroll Software is Great!

Ron Pittenger | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with UltiPro

We started with UltiPro in 2008 and will have it implemented in all of our North American locations later this year. Acquisitions are incorporated into UltiPro to make data collection easier at the corporate level.
  • All tax information is kept up to date and balancing is easier for the quarter and year end.
  • I can see all locations' payroll information and assist them with any problems they may be having. There is security to limit access to certain locations for other individuals.
  • An online chat screen is available if a payroll is open and immediate assistance is required. This is very beneficial in keeping a payroll moving forward in a timely manner. We have used it successfully several times.
  • The time and attendance is somewhat cumbersome, however there is a time reporting module that is easier to use. It was just not available when we implemented, so we chose to stay with time and attendance.
  • Business Intelligence reports are difficult to write at first, but once you get the hang of it the reports are easy to generate.
UltiPro is well suited for any size employer and is easy to use. They are one of the fastest growing payroll providers and seem to be doing it right. While they have been experiencing rapid growth, sometimes their resources are stretched thin, however, they have been hiring additional staff to respond to this growth.
Their conference held each year in Las Vegas helps to keep me current on new releases and utilization of options that we may currently not be using. They have begun to offer hands on training at the conference which is very beneficial.

UKG Pro Feature Ratings

9.9
Employee demographic data
10
Employment history
10
Job profiles and administration
9
Workflow for transfers, promotions, pay raises, etc.
10
Organizational charting
10
Organization and location management
10
Compliance data (COBRA, OSHA, etc.)
10
9.8
Pay calculation
10
Support for external payroll vendors
10
Benefit plan administration
10
Direct deposit files
10
Salary revision and increment management
9
10.0
Approval workflow
10
Balance details
10
Annual carry-forward and encashment
10
9.8
View and generate pay and benefit information
10
Update personal information
10
View job history
10
View company policy documentation
9
Employee recognition
10
9.0
Tracking of all physical assets
9
9.0
Report builder
9
Pre-built reports
9
Ability to combine HR data with external data
9
Integration with other HR capabilities ()
Not Rated
10.0
Performance plans
10
Performance improvement plans
10
Review status tracking
10
Review reminders
10
Multiple review frequency
10
9.0
Create succession plans/pools
9
Candidate ranking
9
Candidate search
9
Candidate development
9
9.5
New hire portal
10
Manager tracking tools
9
10.0
Corporate goal setting
10
Individual goal setting
10
Line-of sight-visibility
10
Performance tracking
10
9.4
Job Requisition Management
9
Company Website Posting
9
Publish to Social Media
9
Job Search Site Posting
10
Duplicate Candidate Prevention
9
Applicant Tracking
10
Notifications and Alerts
10

UltiPro Implementation

Everything about the implementation went well and the system continues to work as expected.
Yes - We implemented for several locations initially and added other locations later.
Change management was a big part of the implementation and was well-handled - We used Wise Consulting for the implementations and their staff interacted very well with our HR and payroll people, facilitating a smooth implementation.
  • We had some difficulty getting some tax data to tie out as we were testing part way through a year. It was resolved.
  • Professional services company
Wise Consulting assisted us in the implementation. I cannot say enough good things about them! We had some long days and they stuck with us.

UltiPro Training

  • In-person training
UltiPro has moved most of their training online which makes it very cost beneficial. When we implemented, we needed to travel for our training. It was done very well and the instructors were very proficient in carrying out the training.

UltiPro Support

UltiPro is usually good at getting back to you in a timely manner, however at times it may be longer than expected. They have different levels of priority for support through their help desk which helps to keep things moving.

Integrating UltiPro

Relationship with Ultimate Software