HRIS Review
Updated April 14, 2017

HRIS Review

Ilicia Lopez | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Software Version

workplace

Modules Used

  • recruitment, core, payroll, UTM, performance management

Overall Satisfaction with UltiPro

Our entire organization uses UltiPro under myself. We have a group of managers around 100 that use it to manage employees through workflows. Our payroll and HR staff are very active with the UltiPro product and use it day to day for payroll and HR tasks.

Pros

  • Reporting on almost every system field.
  • Time keeping reports and payroll processing.

Cons

  • Payroll processing could be more user friendly.
  • Onboarding and recruitment lack more manager initiated workflows.
  • ADP
Our payroll department does not have much confidence in the product and trusted ADP and their support much more.
We have had some customer service issues that have resulted in a negative outlook on UltiPro. I don't feel confident in recommending the product at the moment. We are currently working on our relationship with our account management.

UKG Pro Feature Ratings

6.2
Employee demographic data
5
Employment history
8
Job profiles and administration
7
Workflow for transfers, promotions, pay raises, etc.
8
Organizational charting
3
Organization and location management
6
7.0
Pay calculation
7
Support for external payroll vendors
5
Benefit plan administration
8
Direct deposit files
8
Salary revision and increment management
7
Leave and Attendance Management ()
Not Rated
7.0
View and generate pay and benefit information
8
Update personal information
8
View job history
8
View company policy documentation
5
Employee recognition
6
4.0
Tracking of all physical assets
4
6.3
Report builder
7
Pre-built reports
7
Ability to combine HR data with external data
5
Integration with other HR capabilities ()
Not Rated
4.4
Performance plans
5
Performance improvement plans
5
Review status tracking
6
Review reminders
3
Multiple review frequency
3
Not Rated
Create succession plans/pools
Not Rated
Candidate ranking
Not Rated
Candidate search
Not Rated
Candidate development
Not Rated
Not Rated
New hire portal
Not Rated
Manager tracking tools
Not Rated
Not Rated
Corporate goal setting
Not Rated
Individual goal setting
Not Rated
Line-of sight-visibility
Not Rated
Performance tracking
Not Rated
Not Rated
Job Requisition Management
Not Rated
Company Website Posting
Not Rated
Publish to Social Media
Not Rated
Job Search Site Posting
Not Rated
Duplicate Candidate Prevention
Not Rated
Applicant Tracking
Not Rated
Notifications and Alerts
Not Rated

UltiPro Support

Using UltiPro

It is a great product and is very user friendly.

Relationship with Ultimate Software

Comments

  • Anonymous | TrustRadius Reviewer
    Verified User
    commented 9 years ago
    Hi Ilicia, I am so sorry to hear this. If you are open to working with me, I would love to help in any way I can. I would love to talk with you to see if there is anything we can do to improve your experience with us. Please reach out to me via email at micole_kaye@ultimatesoftware.com or reply to this comment if you would like to discuss this and find some resolutions for you. Your feedback is very valuable to us and we take it very seriously. I hope you'll give us a chance to help in finding a solution. Thank you, Micole Kaye, Ultimate Software
  • Anonymous | TrustRadius Reviewer
    Verified User
    (Vendor Representative) commented 8 years ago
    Hi Ilicia, thank you for updating your review. I'm sorry to hear you are still having some trouble. Is there anything I can do? I would still like to assist in finding some solutions for you. If you're interested, please reply here or email me at Micole_Kaye@ultimatesoftware.com. Have a great day. Thank you, Micole.

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