Great, Reliable Backup Appliance that easy to use and manage
March 05, 2021

Great, Reliable Backup Appliance that easy to use and manage

Jonathan Butler | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We use the Unitrends Backup Appliance in our Centralized Datacenter to backup all onsite servers. That data includes user files, documents, databases, and anything else stored in our Datacenter. We also move backups to the Unitrends Archive unit for offsite storage. The archive unit allows removable drives to be swapped and take[n] off-site for our disaster recovery plan.
  • Works Great with VMware Sever Backups.
  • Test and activate backups in a test VM environment for testing and file recovery.
  • After Purchase product support is great.
  • Appliance updates are easy to perform.
  • Cost of offsite cloud Archive.
  • Clarity on virus and malware file scanning and resolution of backup files.
  • Configuration and Settings compatibility during Appliance Replacement or major software upgrades.
  • Unitrends is a great product over other options. It can be costly, but not necessarily more than others. Takes a decent chunk of our budget.
  • Great easy to use interface.
  • Necessary to have and does exactly what we need.

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Other products we used are not listed b/c of their age. We used older DLT and Dat Tape backup systems from HP and software called Yosomite. Their systems were cumbersome to manage and keep a good handle on their daily backup operation. Recovery was slow and difficult with multiple backup sets. Unitrends [is] more of a set it and forget it, but you can monitor it via daily email reports. Must easier and much more reliable.
One nice feature is the great alerting capability of the Appliance. Once configured the Appliance will email Job alerts on failures or problems and you get a detailed report each day with details of all scheduled jobs. With the help of support, the Web interface has an option to spin up a backup to a VM for testing purposes. This allow you to see how the backup worked and recover file from a live running machine from your Backup. Database plugins for SQL allow back jobs to be created to backup specific databases not relaying on file-level backups in SQL Servers.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression