Unitrends is a fantastic backup and recovery solution with support that is unmatched
May 10, 2021

Unitrends is a fantastic backup and recovery solution with support that is unmatched

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Recovery Series Backup Appliance

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We currently use Unitrends as our main backup appliance/system both at our main office and as replication target at a branch office. We use it across the entire organization and have had no issues besides minor instances, of which their support staff quickly resolve for us. It allows us to back up our entire file server, various servers, exchange database, and everything else in our environment that's needed.
  • Very intuitive interface and admin console.
  • Quickly restores backups to intended targets.
  • Compression is great which allows for more space to be utilized.
  • Instant recover quickly gets a server back up for temp purposes.
  • Frequency of updates.
  • Sorting of some columns/sections could be better.
  • Helping admins better understand differences in back up schema.
  • The amount of onsite retention available due to Unitrends has been huge.
  • The rapid speed restoration has assisted in prior ransomware remediation attempts.
  • The ability to back up to multiple devices from within the console.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

We selected Unitrends over the competitors due to a culmination of factors in the aggregate we determined was important. The balance of pricing, features, options, support and reviews from peers all worked to help us decide to go with Unitrends. In the end of our search we didn't find another company that met all the requirements we had and still gave us all the features we wanted along with U.S. based tech support which is rare these days.
Unitrends seems to shine in medium to larger environments and has the resources and space to allow for massive amounts of data. It allows for quick backing up of data and quick restores. The replication is smooth as well. I'm not entirely sure how well this system would integrate into a small business setting due to size/costs.

Unitrends Feature Ratings

Universal recovery
10
Instant recovery
10
Recovery verification
9
Business application protection
8
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
8
Deduplication and file compression
10
Snapshots
9