Unitrends UB software lets you sleep at night
Updated March 28, 2022

Unitrends UB software lets you sleep at night

Jason Lane | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Modules Used

  • Unitrends Backup Software
  • RXDA long term backup to disk

Overall Satisfaction with Unitrends Data Center Backup and Recovery

We have the Unitrends UB software deployed as virtual machines at two locations. I backup critical servers offsite to each location. We have multiple backup types in play, from Exchange databases, bare metal restores, and file based backups running daily. We also backup monthly to the RXDA device. Restores are fast and job management is as simple as I could hope for.
  • File level recovery is fast and easy to browse files granularly.
  • Job deployment is quick and the job calendar is very helpful to review and plan.
  • The gui is intuitive and easy to use.
  • The customer support has been the best of any different services we subscribe to.
  • Managing disk space is a bit difficult but rarely an issue.
  • Logs are a bit cryptic but are full of useful info when you learn how to read them.
  • The agents need updated a bit more often that I want to.
  • Cost was less that three other companies, including our previous solution.
  • There has been no additional, unexpected costs since deployment 3 years ago.
  • Solid recovery of exchange, file shares, and shipping solutions are priceless.

Do you think Unitrends delivers good value for the price?

Yes

Are you happy with Unitrends's feature set?

Yes

Did Unitrends live up to sales and marketing promises?

Yes

Did implementation of Unitrends go as expected?

Yes

Would you buy Unitrends again?

Yes

Unitrends UB software makes management of backup sets very simple, Backup Exec was incredibly difficult to manage. It was reliable, but recovery was a daunting process, it always worked, but never seemed certain.
CrashPlan is an excellent alternative for a smaller footprint, it is really simple to use and low impact on performance.
Veeam is a very good product I used at a previous location, I can say this would be comparable to Unitrends UB.
By far the best Backup utility I have used, it exceeds expectations for capabilities with types of backups available, and types of recovery options. So many options available, options to backup to cloud, and I cannot say enough about the great customer support. I am happy to recommend this company to colleagues.

Unitrends Feature Ratings

Universal recovery
Not Rated
Instant recovery
Not Rated
Recovery verification
Not Rated
Business application protection
Not Rated
Multiple backup destinations
10
Incremental backup identification
10
Backup to the cloud
10
Deduplication and file compression
10
Snapshots
10