Unitrends Good, Bad and Ugly
Updated July 28, 2017

Unitrends Good, Bad and Ugly

Allan Basso | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User

Overall Satisfaction with Unitrends Recovery Series Backup Appliance

Unitrends was chosen for our North American datacenters for its appliance based backup. We needed both storage and a backup solution and wanted to ensure it was simple, single pane of glass management and supported archiving. The Recovery appliance filled all of our needs. We currently backup 20-30TB of data in each of our two datacenters.
  • Simple configuration - from the box to backup in under one hour.
  • Scheduled archives, encryption in transit and at rest, simple managment
  • The New UI is much nicer but both are capable and are still being used.
  • The one major complaint I have is that the storage is not scaleable. With the innovations out there like hyperconverged solutions and software defined datacenters, you would think that adding an additional NAS / Appliance would be all that was needed to scale to a larger data target
  • Failure of a vcenter, even though it is backed up, is a catastrophic failure. Removing the identity of the device and recreation of the backup jobs makes this a very problematic restore.
  • Major upgrades are done only by request. When they release new product versions you have to call them and ask for it to be available for you. No other company does this. Very poor service.
  • Price per TB of backup and ease of use lent to a positive impact on our network.
  • Instant recovery is a big plus, although a little clunky.
  • Negative impact was resulting from needing to manage multiple appliances or multiple storage providers to scale to larger footprint.
All are valid solutions but they all have their issues. Our target was single product that would provide storage, backup and replication. Only Cohesity could manage these however they did not support all of our workloads at the time of eval nor did they support output to tape. I would suggest that most any provider can backup the data, but Unitrends fit our needs.
Smaller environments that are a mix of virtual and physical and areas where tape output is still needed are well suited for the Unitrends Recovery Appliances. I think a fully virtualized data center would find other solutions that fit better. If you don't need tape out, this is even more obvious.

Unitrends Feature Ratings

Universal recovery
Instant recovery
Recovery verification
Not Rated
Business application protection
Multiple backup destinations
Incremental backup identification
Backup to the cloud
Deduplication and file compression
Not Rated