Flexible plan design with support from the experts
September 23, 2021

Flexible plan design with support from the experts

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Varicent Incentive Compensation Management

Varicent is being used to calculate and pay variable compensation within the consumer business line.

Pros

  • Customer service cares about the customer's needs.
  • The ability to design flexible plans and calculations that allow plan changes through user-provided configuration data.
  • The ability to consistently communicate with user base about current and future development.

Cons

  • The fast pace of development does not always allow for an appropriate amount of regression testing.
  • Flexible plan design allows for user-controlled plan data, reducing bottlenecks, and points of failure.
  • Full model access and control allow for validation in all areas and quick checking of results.
Flexibility is important but it comes with a learning curve. I would give the product a 9 on functionality and a 7 on learning curve.
We needed help reducing our calculation times, therefore, experts helped by reviewing and providing guidance. As a result, we were successful in making our overall calculation schedule work.
There are no limits to what can be built.

Do you think Varicent delivers good value for the price?

Not sure

Are you happy with Varicent's feature set?

Yes

Did Varicent live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Varicent go as expected?

Yes

Would you buy Varicent again?

Yes

A good product supported by stellar customer service makes this company a winner in my book. You never have to wait long for a touchpoint when your account manager will connect you with experts to help drive your development forward.

Varicent Feature Ratings

Sales ICM
8.5
Sales compensation plan creation
10
Complex sales crediting
8
Sales compensation process automation
8
Incentive auditing/regulation compliance
8
Sales compensation dashboards & forecasting
Not Rated
Incentive modeling
Not Rated
Agile incentive strategy
Not Rated
ICM mobile visibility
Not Rated

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