Overall Satisfaction with Vimeo
Our grants team was the first within our organization to migrate to Vimeo. A funding competition we were involved in required us to upload a 'private' video pitch and have them access it via the shared link. We were forced to seek an alternative product when the judging panel sent feedback that the provided link was defective and only worked intermittently. Add that to persistent advertisements when it did work, they recommended using a different platform to avoid being disqualified on technical grounds. That was the beginning of our partnership with Vimeo....which has now expanded beyond grant pitches, to both marketing and file archiving.
- Vimeo executes privacy preferences on uploaded content to the letter, without any lapses.
- Vimeo makes it possible to collaborate and source feedback on videos in development without the need to share actual draft files directly with anyone. With Vimeo, I can be sure of reduced risk of leakages.
- Vimeo does not frustrate viewers with a ton of commercials and ads that might end up become major forces of distraction.
- Pricing models are a bit complicated to understand and not very transparent.
- Customer service response times could use a lot of improvement.
- For marketing campaigns, Vimeo can be a little slow at generating traffic to shared content.
- Privacy
- HD Video content
- Project collaboration
- Our video pitches shared via Vimeo have led to 14 competition progressions out of 20; compared to 6 from the prior 22.
- Our commercial department relies on Vimeo's collaboration tools to ensure client satisfaction during content development and this has driven up our video clients portfolio by double the size since we switched and clients no longer had to struggle to provide feedback.
The privacy guarantees and assurances provided by Vimeo was the key factor in choosing Vimeo.
Do you think Vimeo delivers good value for the price?
Yes
Are you happy with Vimeo's feature set?
Yes
Did Vimeo live up to sales and marketing promises?
No
Did implementation of Vimeo go as expected?
Yes
Would you buy Vimeo again?
Yes