VNC - good in its dayhttps://www.trustradius.com/remote-desktopVNC ConnectUnspecified8.2811012017-09-27T16:03:02.971Z
September 27, 2017
VNC - good in its day
Score 2 out of 101
Overall Satisfaction with VNC
- In its day, VNC was an excellent product, but its screen response times are now so poor that it's barely useable
- Where all else fails, VNC still seems to work
- We still deploy it occasionally, but not through choice
I'm afraid that the only thing VNC has going for it is that it's free. Otherwise ConnectWise is an infinitely superior product and one which I would heartily recommend. We also looked at Bomgar, but the pricing there was astronomical in comparison with Connectwise. The free remote access software contained within the Avast/AVG Cloudcare product is also excellent.
VNC is ideal where you don't want the end user to have to initiate any connection, although you will have to have either a presence on the LAN (possibly by PPTP login) or some port forwards (not recommended). It's probably best suited for internal support of a company, rather than external.