Good Platform which gives you blissful calling and texting experience
August 24, 2025

Good Platform which gives you blissful calling and texting experience

Pooja Thakur | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Vonage Business Communications

I am a recruiter at Pinnacle and using Vonage Business Communications to communicate candidates in United States. It is helping me to connect with international candidates easily via voice and texting and achieve my recruitment activity goals.

Pros

  • No doubt to say that Vonage is an awesome platform. I recently started using the Vonage Mobile app and believe me its is very helpful to connect with my all candidates as well as internal team members quickly & easily as I was working remotely as sometimes was on leave and not have access to my laptop.

Cons

  • no dislike for Vonage so far
  • So far it gives me and my team a positive impact.
Again, best platform for calling and texting that i have used so far.

Do you think Vonage Business Communications delivers good value for the price?

Yes

Are you happy with Vonage Business Communications's feature set?

Yes

Did Vonage Business Communications live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Vonage Business Communications go as expected?

I wasn't involved with the implementation phase

Would you buy Vonage Business Communications again?

Yes

I was working remotely and was on leave couple of days. I had a couple of candidates were in onboarding status where I need communicate with them every single day. My IT team suggested me to get the Vonage app and trust me without having laptop on that time, I was taking care of work using Vonage Business Communications app in my phone in terms communicating with team and US candidates.

Vonage Business Communications Feature Ratings

10.0
Hosted PBX
10
Multi-level Interactive Voice Response (IVR)
10
Directory of employee names
10
10.0
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Business SMS/External Messaging
10
Online Fax
10
Voicemail Transcription
10
10.0
Mobile app for iOS
10
Mobile app for Android
10
10.0
High quality audio
10
High quality video
10
10.0
Calendar integration
10
Meeting initiation
10
Record meetings / events
10
10.0
Desktop sharing
10
10.0
Live chat
10
10.0
User authentication
10
Participant roles & permissions
10
10.0
Centralized communications management
10
Team messaging
10
Team document sharing
10
Call and meeting analytics
10

Comments

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