AuthPoint: Easy to Use and a Great Value
November 12, 2021

AuthPoint: Easy to Use and a Great Value

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review

Overall Satisfaction with WatchGuard AuthPoint

We use AuthPoint as our primary 2FA solution, securing access to both internal and externally facing resources across our entire org. We use AuthPoint for essentially all of our multifactor authentication needs.
  • Push-based 2FA
  • LDAP and AD Integration
  • Centralized Cloud Management
  • Dark Mode for the mobile app
  • More reliable notification handling
  • Self-service missing token capability
  • Better Azure AD support
  • AuthPoint's cost and ROI compared to alternatives like Duo is awesome.
  • Implementation is generally easy and very supportable.
  • Some better self-service options would be nice. Users sometimes forget their phones and calls to the Help Desk could potentially be avoided.
Cloud management makes it easy to handle a lost phone or disabled user from anywhere. Less hardware to manage helps our business focus on what's important to us.
Self-activation is generally well-accepted. Users that have concerns about installing company-provided software on their personal devices have hardware tokens available as an option.
AuthPoint's support for both SAML and ADFS integration greatly simplifies credential management for multiple applications. We've been able to link most of our applications to AuthPoint and secure them using a single login, which really saves time when on- and off-boarding users.

Do you think WatchGuard AuthPoint delivers good value for the price?

Yes

Are you happy with WatchGuard AuthPoint's feature set?

Yes

Did WatchGuard AuthPoint live up to sales and marketing promises?

Yes

Did implementation of WatchGuard AuthPoint go as expected?

Yes

Would you buy WatchGuard AuthPoint again?

Yes

AuthPoint is very well suited to micro- and SMB implementation. It has great support for Active Directory and Windows environments, and can integrate with any system with RADIUS support. Support for pure cloud Azure AD environments is lacking, unfortunately due to lack of support from Microsoft.