Best of breed
August 06, 2019

Best of breed

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Reseller

Overall Satisfaction with WatchGuard Network Security

Used across the organization at multiple sites for all users. Provides firewall and secure access.

Pros

  • Proxy inspection
  • AV scanning
  • SSLVPN access
  • Botnet detection

Cons

  • Easier deployment of certificates for SSL traffic inspection
  • Cloud management
  • Cloud reporting
  • Cloud alerting
  • Provides protection
Yes. We are a partner.
Some aspects of management tools could be easier to use, but overall very good and better than competitors.
Requires trained partner.
Good licensing model.
Suitable for all corporate clients. Expensive for telecommuters\SOHO use.

WatchGuard Network Security Feature Ratings

Firewall
8.1
Identification Technologies
Not Rated
Visualization Tools
Not Rated
Content Inspection
8
Policy-based Controls
9
Active Directory and LDAP
8
Firewall Management Console
8
Reporting and Logging
6
VPN
9
High Availability
9
Stateful Inspection
8
Proxy Server
8

WatchGuard Network Security Support

Best in the business.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Quick Initial Response
None
No - Support that comes with product is excellent. Best in the business.
Yes - Feature requests take time to be addressed. Actual bugs are handled promptly or workarounds provided.
Support when onsite emergency was excellent. Staff are very knowledgeable and escalate as needed.

Comments

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