You won't have to constantly watch WatchGuard
June 24, 2022

You won't have to constantly watch WatchGuard

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

We use the WatchGuard Firewall and other services to protect our remote workforce. The cloud-based access and management make offsite management and monitoring very easy. We have used support several times for various issues and it is always knowledgeable and fast to respond with valid solutions. The cost is value-driven for both support and maintenance.
  • Cloud based management
  • Hardened appliance
  • Works in a failover configuration
  • Not all solutions are completely folded into cloud interface
  • Management of license keys could be more effecient
  • Renewal process of licenses and features can be difficult
  • Uptime has surpassed 5 9's
  • Reduced budget costs for remediation of threats by 50%
We have worked with TSM Consulting for over 20 years and have implemented multiple WatchGuard firewalls with their assistance and various locations. We have been extremely happy with the support and knowledge they possess on the WatchGuard suite of products.
Lockdown tightly initially and gradually relax rules as you have to make exceptions for business requirements.
The way the product is packaged with a suite of products has greatly decreased the time necessary to manage and renew the various products.
Easier to manage and costwise is cheaper.
Veeam Backup & Replication

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In my estimation, the true value of the WatchGuard firewall and available services is the cost of purchasing and maintaining the appliance. It is relatively quick to set up, very robust, and offers many addons and features comparable to the top 3 vendors. Some of the interfaces of the features can be difficult to configure without assistance.

WatchGuard Network Security Feature Ratings

Identification Technologies
Visualization Tools
Content Inspection
Policy-based Controls
Active Directory and LDAP
Firewall Management Console
Reporting and Logging
High Availability
Stateful Inspection
Proxy Server
Not Rated