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User friendly firewall from xtm 330 to m400.
September 13, 2022

User friendly firewall from xtm 330 to m400.

Melih Tansuyu | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WatchGuard Network Security

We are using WatchGuard to manage the internal network, for security, and logging the traffic records. We have two separate networks inside the property. The first one is for employees and the second one for guests via wifi connections. Also, we are logging traffic records, which is required by law.
  • Splitting networks.
  • Antivirus with sandbox
  • VPN
  • Traffic logging (required by law in Turkey).
  • Limiting the connected devices bandwidth.
  • Automatic updates.
  • We haven't got any incoming from our wifi so there is no return of investment.
  • We are using watchguard firewalls because of user friendly and we get used to use.
  • There is no positive or negative impact at all.
Our partner of purchases is Servisport. They are the main reason for choosing WatchGuard again. We are extremely happy to work with them.
That is beneficial for us. The only thing is logging support. We have to buy another program for logging.
We tried 3, or for different brands, WatchGuard has the most user-friendly interface for us. And our support Servisport company gives us very good service from the first day.

Do you think WatchGuard Network Security delivers good value for the price?

Not sure

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

Actually, for Turkey users, the mandatory specialty is logging. We have to log all traffic details here. Additionally, the hot spot must be improved. As a hotel, some days, over 200 devices are connected to our wifi. With a better hot spot and maybe a more flexible band with a limitation option, the device is more useful.

WatchGuard Network Security Feature Ratings

Firewall
10.0
Identification Technologies
10
Content Inspection
10
Policy-based Controls
10
Firewall Management Console
10
VPN
10
High Availability
10
Stateful Inspection
10

Using WatchGuard Network Security

2 - We are in hospitality bussiness
2 - We have 2 IT person 1 is professioal programmer.
  • traffic logging
  • splitting networks
  • vpn
  • security
  • traffic logging (required by law)
  • Ransomwares
  • better hotspot options
  • better bandwidth limitting options
we are happy to work on watchguards. we got used to use it. Also our support team Servisport is giving us very quick and reliable solutions.

WatchGuard Network Security Support

We have great support from Servisport team
No, But your seller and support team has privilege service for us after 12 years
When we changed the cctv system all out lines for watching cctv has been collapsed. The team has solved all problems in a few hours.
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
No escalation required
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None