Watchguard. Everything you need for IT security?
September 20, 2022

Watchguard. Everything you need for IT security?

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review

Overall Satisfaction with WatchGuard Network Security

We use Watchguard Fireboxes from their network security range as perimeter firewalls at various customer sites and locations. It helps us efficiently and intuitively secure our own and customer networks. This is thanks to an intuitive and easy to use management software and web interface. Additionally we have also deployed their endpoint detection and response applications across a wide range of devices and found this to effectively identify threats and isolate malicious hosts giving us an extra and important layer of additional security
  • Intuitive and easy to use management of firebox devices, tasks that can be overly complicated with other vendors are simple and easy to manage with Watchguards
  • Quiet and efficient network devices for small businesses. The T range of fireboxes is perfectly suited for small businesses providing a secure experience in a neat package.
  • Watchguard fireboxes provide a seamless experience across the whole range meaning you can create a policy on a smaller Tbox and then if you decide to upgrade the policy and settings can be seamlessly imported into a larger model.
  • We find the access points are weak in wireless performance compared to the competition. Poor signal, dropouts poor management system.
  • We find the pricing model can be quite costly sometimes, it would maybe be good if they offered a standalone box with only basic functionality that does not require a subscription.
  • A lot of key features are left behind a paywall requiring a higher subscription. Things such as geo location which is a relatively simple feature is not available on the base subscription.
  • The main positive impact is that it does a great job of preventing cyber-attacks that could end up costing the business money.
  • It also improves ROI by increasing the efficiency of staff as configuration changes are easy to make.
  • We have found that with some EDR deployments the performance overheads have created more work for staff resulting in a negative impact.
Yes, we work with Nuvias to purchase all our Watchguard products and services. We find them a fantastic company to work with they always promptly provide us with required Watchguard products and services and have a fantastic account management team. They also handle our support queries in a prompt and efficient manner.
Found the process of implementing the Watchguard fireboxes was very easy, and configuring networks and creating policies was very intuitive. I really like the ability to pre-make the Watchguard policy on the system manager and then upload it when you get to the site where it will be implemented. It saves a lot of time and allows for a smooth switchover with no downtime.
The licensing model has benefited in some ways at customer sites where we have utilized all of the features within the licensing. However in some sites that only require basic functionality think the option to buy the box outright on its own would suit a bit better and allow us to sell boxes to customers that are subscription averse.

Do you think WatchGuard Network Security delivers good value for the price?

Not sure

Are you happy with WatchGuard Network Security's feature set?

Yes

Did WatchGuard Network Security live up to sales and marketing promises?

Yes

Did implementation of WatchGuard Network Security go as expected?

Yes

Would you buy WatchGuard Network Security again?

Yes

Looking after a lot of small to medium businesses the Watchguards are perfect for smaller networks like these as they can be cost-effective easy to configure and manage and have relatively low noise/space impact. As businesses scale the licensing costs for the larger models can end up being cost prohibitive especially as key features are behind a higher subscription.

WatchGuard Network Security Feature Ratings

Identification Technologies
9
Visualization Tools
4
Content Inspection
6
Policy-based Controls
10
Active Directory and LDAP
10
Firewall Management Console
10
Reporting and Logging
6
VPN
10
High Availability
5
Stateful Inspection
5