Item: Webex App
Rating: 6
Author: Jeff Phillips

Use Cases and Deployment Scope

Webex App is being used for Webex Teams, Webex Calling, and Webex Meetings. Our users are able to stay connected. Some of our users like the ability to share content when they are offsite. Many of our users use the team chat on laptops, desktops. smartphone and other connected devices to keep in touch with co-workers. The Webex App complements our internal offerings as well as our Google apps.

Pros and Cons

Webex Chat is easy to use.
Webex Teams allows users to use many different devices.
Webex App is easy to install for users.

Webex App could be more private.

Return on Investment

Webex app has allowed users to communicate with an alternate platform.

Support Rating

The Webex App is a decent method of communicating.

Key Insights

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Other Software Used

Google Hangouts Meet

Usability

Webex App is easy to use for most users.

Likelihood to Recommend

The Webex App is good for users that want to be connected often. However, in some cases IT professionals do not need constant pinging. This can be an issue for people that need that extra space. The ability to use many devices to communicate with users is helpful for an organization.

Another Webex App Review 4 U

Overall Satisfaction with Webex App