My experience with Cisco Webex App
October 06, 2023

My experience with Cisco Webex App

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We use Webex App along with other collaboration tools like zoom, Google Meet and Microsoft Teams for various purposes but mainly focused on client meetings. These collaboration tools were not as much as popular right now than it was before the pandemic. They became quite handy and useful when everyone had to be out of office! One of the key business problems that Cisco Webex App helps us to solve is the need for effective remote collaboration within the team and with clients whenever needed. So far I have enjoyed Webex App for some of its unique features but I'll say there still a lot to improve compared to other collaboration tools.
  • The video streaming capabilities in low bandwidth is appreciable.
  • As a Cisco product most of the people around me prefers Webex App over any other app as they take it as standard solution. I also like the clean UI and hope that they will keep it that way!
  • The real time transcription feature is quite common among the collaboration tools but Webex App doing a quite fine job here!
  • Well I found the user interface quite simple and easy to get along with but what irritating is that you need separate apps for meetings like whenever I am trying to create a meeting from Webex meet, they are transferring me to play store to download another app. I think integrating all the feature in one single app would be much more user friendly!
  • Webex App has enhanced collaboration among teams and stakeholders, leading to more efficient decision-making and project execution.
Well as I mentioned earlier, we used multiple collaboration applications like Microsoft Teams, Google Meet & Zoom. These are quite useful and to be honest most of these collaboration tools has same features. We used to use Zoom more often and later shifted to Microsoft Teams and Webex. Other than that, Google Meet is used for small meetings whenever needed.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

I think Webex App suits well when using in enterprise environment where the user number is quite high in online meetings. On the other hand, Webex might not seem suitable while attending one to one meeting or small meetings. This is just my opinion!

Webex App Feature Ratings

Task Management
6
Scheduling
7
Mobile Access
8
Visual planning tools
7
Chat
8
Notifications
8
Discussions
7
Video files
8
Audio files
8
Document collaboration
8
Access control
8
Advanced security features
7
Device sync
7