An effective Collaborative tool for any business
November 09, 2023

An effective Collaborative tool for any business

Jithin Paul | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We had used the Webex App as our video meeting tool. We used to use it to conduct trainings with large groups of people, conduct townhalls and so on. It was easy to collaborate on the Webex App as it gave a telephone bridge to dial in for meetings and people from around the globe could dial into the same bridge. It has a mobile application as well, so if you are away from your workstation, you could authenticate and attend meetings as well. The user interface was simple as well and anyone using the Webex App tool for the first time could easily understand the interface and get onboarded to the tool real quick.
  • Easy to use user interface
  • Good Voice and video quality during the call and in recordings as well
  • Availability of audio bridge which enables users to dial in
  • Simple and effective navigation controls
  • Supports large number of users on single meeting
  • Some reactions buttons could be added
  • Shortcuts to mute and unmute
  • The sound quality could be improved
  • We ran the cloud enablement programs on Webex App and it was effective
  • Global calls were held using Webex App
  • Internal meetings were held using Webex App

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Webex App is well suited when you want to quickly schedule a meeting and send it over to a large group of people. It is stable even if the user count is above 1000 for a meeting. It is a good tool to conduct training. If Webex App is not installed on systems, the end users could dial in as well using the audio bridge.

Where the Webex App could improve is it does not have collaborative options outside of meetings.

Webex App Feature Ratings

Scheduling
7
Mobile Access
10
Search
7
Visual planning tools
7
Chat
8
Notifications
8
Versioning
Not Rated
Video files
Not Rated
Audio files
Not Rated
Document collaboration
Not Rated
Access control
Not Rated
Advanced security features
Not Rated
Device sync
Not Rated