Secure, collaborative, simple
August 30, 2024

Secure, collaborative, simple

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review

Overall Satisfaction with Webex App

The Webex App is used to enable meetings with video conferencing, messaging and chat, team collaboration and also webinars. It is very simple to use the app on your phone and laptop devices, especially after doing some quick training on getting the most out of the solution. It helps bring teams together, contact those internal and external in a secure and simple way. It had security in mind which is very reassuring to know and safeguards business data. It has lots of features to help bring people together whether they are in the office, at home, traveling no matter the distance from screen sharing to polls to allow for a more cooperative and natural flow to meetings where they are based are interactivity. It addresses the issues of hybrid working whereby it can be hard to connect people together, especially with spaces to ensure you can have specific chats based on teams, projects or departments to highlight the simple need for collaboration. Lastly, it has good features for webinars when it comes to training sessions which are needed and have to be scheduled as opposed to a general team meeting. It helps with the training issue whereby it can be clunky with other tools.

Pros

  • Video conferencing
  • Messaging and chat
  • Team collaboration

Cons

  • More integration with other software and devices
  • More customisation
  • Better file sharing
  • More AI embedded
  • Enhanced productivity
  • Cost savings
  • Flexibility and remote working
  • Webex Meetings
  • Webex App
  • Webex Calling
A lack of natural integration between different members of teams is a big challenge as it can feel forced, however, polls and spaces help being people together in a way which feel second nature. It's great to see cohesion as opposed to a glitchy system that people avoid or try and avoid using. Training is another challenge as it can be hard to do online and in person, however, the ability to do webinars on Webex App makes it easier as it is built around training instead of a regular meeting. Lastly, security threats are ever-changing and consistent so having a tool that is secure which security built at the centre of it is very important.
To help keep team members secure day in and day out. Next, make training more interactive and have features to enable interaction as opposed to people switching off or finding it hard to focus. Lately, a tool which incorporates spaces can help being teams and projects together no matter where everyone is in the world, home or at the office.
More need for tools that can handle more features to keep people productive, interested and empowered. It has also given the chance to connect to a greater degree than before which more teams working together in harmony no matter the distance or environment they are in, office or home which really boosts productivity.
The Webex App is a secure way for team members and specific project teams to collaborate on a daily basis in a way that encourages communication rather than inhibiting it. It is a tool that supports training via webinars and has features such as polls to make it more interactive and fun.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

It's very well suited for teams wishing to collaborate together throughout the various features such as personal spaces, general spaces with teams or projects, and a very easy to use interface. I do however think the file sharing aspect could be improved, especially in the spaces with your teams or project teams to collaborate in an even more natural manner. I like the user interface, especially the dark mode compared to other apps. The ability to invite others to your meeting room and share a link is convenient, especially those outside your organisation. The app is very easy to use on both phones and laptop devices, but maybe more customisation would suit some teams or functions, but for me it is perfectly fine. If the main reason for using Webex App is to collaborate with your team, then this app is very much suited and will help bring everyone together in ways that are interactive with polls, spaces and webinars for training. I feel reassured knowing how safe the app is and how security was built around it with it in mind rather than an afterthought. It is a feel crafted app to help you and your teams work better together

Webex App Feature Ratings

Mobile Access
8
Search
6
Chat
10
Notifications
9
Discussions
8
Surveys
6
Versioning
1
Video files
1
Audio files
7
Document collaboration
2
Access control
9
Advanced security features
10
Device sync
7

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