Item: Webex App
Rating: 9
Author: alfiya ashfaque mukadam

Overall Satisfaction with Webex App

Use Cases and Deployment Scope

I have been using Webex since my very first job. In mu organisation we are using it to address business problems like remote connectivity while you work in a hybrid fashion. We use this product for real time collaboration amongst team members in order to keep transparency at work

Pros and Cons

Pros

Remote connectivity
Screen sharing
Integration with multiple apps we use like salesforce cloud
White board capabilities
Messaging on call

Cons

Sometimes facing performance issues, lags a bit
The UI can be made more modular
Our integration with slack sometimes is not that seam less

Return on Investment

Improved transparency between teams on tracking goals
Performance and milestone tracking is improved
Improved collaboration between teams

Cisco Products Used for Hybrid Work

Webex Meetings
Webex App
Webex Events

Hybrid Work Experience

I have experienced improved connectivity staying in a hybrid model. Enhanced communications and seam less integration with our slack. It has made remote work easier, compact and transparent

Alternatives Considered

Zoom Workplace

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Likelihood to Recommend

Well suited while working in a product based fashion, where in you have slack and you simply type in short cuts to begin a communication.

Not well suited for small scale companies as free calling is limited

Webex App Feature Ratings

Comments

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Collaborate seamlessly - using Webex