Communication platform that creates huge impact in businesses
October 28, 2025

Communication platform that creates huge impact in businesses

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Webex App is our primary communication tool for virtual meetings and team collaborations. Webex App is used on daily basis with both internal and external teams. It does have strong security features with end to end emcryption. The calls are smooth even in low bandwidth conditions. This is our day to day comminucation tool in our organisation.

Pros

  • It has good call qulity
  • It has very low latency
  • Call recording and transcription is very useful

Cons

  • Video quality can be improved
  • User interface can be improved
  • Mobile app need optimisation campared to the features available in desktop
  • It's easy to comminicate with anyone in organisation
  • It draws line between our work and personal life. Where channel of communication is different.
  • It optimised our busniess processes with a reduced transportation
  • Webex Calling
  • Webex Webinars
Cisco products such as Webex calling, Webex App, Webex webiners played curcial role in adopting to hybrid work culture. These tool helped teams to bring together and conduct activities succesfully without stepping outside. This remote culture is adopted with these tools. This became a integral part of our daily activites in our work.
It is integral part of our day to day operations. With out these tools we cannot cordinate with people or teams both internally and externally. This became part of our work culture. These tools helps teams to improve efficiency without taking hit on our priorities. This improved our work life balance.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Webex App is used as communication tool to easily interact with our teams seamlessly without disruptions. After covid teams started working remotly and the communication tools plays a key role in our daily activities. Webex App as tool it serves it's scope and has all the features that is required for enterprise communication platform.

Webex App Feature Ratings

Task Management
8
Scheduling
9
Workflow Automation
9
Mobile Access
8
Search
9
Chat
9
Notifications
9
Discussions
8
Surveys
8
Internal knowledgebase
8
Versioning
9
Video files
9
Audio files
9
Document collaboration
8
Access control
9
Advanced security features
9
Device sync
8

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