Item: Webex Webinars
Rating: 8
Author: Verified User

Overall Satisfaction with Webex Events

Use Cases and Deployment Scope

We currently use Webex Events as an internal meeting platform as well as for some private/NDA webinars with partners. For internal meets, we use it primarily for quarterly company updates, whereas for private/NDA webinars, we use the platform to present information or content to partners in our ecosystem. Most recently, we have begun pivoting to MS Teams in an effort to consolidate meeting platforms, but it’s still a back-up option for us on the event any partners don’t use MS Teams/Events.

Pros and Cons

Pros

Live stream
Encrypted
Chat functionality
Mobile interface
Globally accepted

Cons

Better chat functionality
Better design and UX
Better screen share options
Virtual backgrounds

Return on Investment

Easier company meetings
Easy to navigate tools
Globally accepted tool, easy to use with new partners
Doesn’t require a download

Alternatives Considered

Microsoft Teams

We actually prefer MS teams as its now easier to chat; manage virtual backgrounds, better audio, and overall more features and tools. Given we actually use MS teams for daily meetings now, it led to us also using MS Events. As a result, we began to consolidate to only using MS teams for both daily meetings and MS events for larger meetings - in lieu of Webex Events.

Key Insights

Do you think Webex Webinars delivers good value for the price?

Yes

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Webinars go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Webinars again?

Yes

Other Software Used

Adobe Acrobat Reader DC, Adobe Analytics, Snagit

Usability

Overall very easy to use. Lacks some features of competitors but universally known and accepted making it a seamless tool for many people globally. As a result, it’s a great “back up” option for us, but our first choice for meetings is now MS teams - for both daily and larger company meetings.

Support Rating

I haven’t had to get support for this tool yet. So a 1 rating actually isn’t accurate; should be N/A, but I can’t enter that as an option.

Likelihood to Recommend

In our company, Webex events was best suited for large scale company meetings or internal broadcasts. Externally, it was best suited when we hosted NDA or private, invite-only webinars. It wasn’t best suited for daily meetings as it lacked some of the functionally MS teams had. For example, it’s chat functionality, virtual/blur backgrounds, and ability to view many presenters at once, lacked compared to MS teams. As a result, while Webex Events is a great platform, we found ourselves using MS teams more for daily meetings - which then led to us using MS Events more as well - deprecating the need for Webex Events.

Webex Webinars Feature Ratings

Comments

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Webex Events - A great universally accepted tool for business meetings both internally and externally.