Not on the edge at the moment but still good for meetings with externals
December 04, 2021

Not on the edge at the moment but still good for meetings with externals

Anonymous | TrustRadius Reviewer
Score 3 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Webex meetings [are] used for virtual meetings, especially when participants outside of the organization are involved.
  • Facilitate large virtual meetings
  • Easy to mute participants
  • Chat functionality remain cumbersome to use
  • Webex meetings consume more CPU than similar [programs], slowing down performance
  • Slow performance exacerbated by the use of blurred backgrounds or similar
  • Immediate positive impact on business / on our ability to cope with the pandemic early in 2020
The main advantage of Webex against Teams is the ease of access for users outside the organization thanks to early adoption network externalities. Many other aspects are less advantageous

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?


Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?


Generally ok but occasionally unavailable/specific meetings not accessible. Once accessible usually reliable (no sudden stops)
The product is highly scalable: it established itself as the main venue for business meetings within the organization in a matter of days upon the start of the pandemic in March 2020 + thanks to easy-to-use plugins / good client services for externals it is also easily [adapted] for external meetings with counterparts from organizations which would not have Webex in their suite.
Performance is not great compared with competing tools, e.g. Microsoft Teams. The chat function, for example, is not great. CPU usage is very intense, especially once virtual backgrounds are added. From time to time, there are issues loading the program + muting and unmuting in the course of a conversation can be an issue.
Thanks to early adoption in our community and the possibility to join via the plug-in app, Webex meetings is well suited for meetings with participants outside the organization, while within the organization other, more agile tools would be preferred

Webex Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Live chat
Audience polling
User authentication
Not Rated
Participant roles & permissions
Confidential attendee list
Not Rated