Excellent Tool for any budget, but needs improvement.
December 10, 2021

Excellent Tool for any budget, but needs improvement.

Carlos Delgado Barcia | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

Performance issues and uses a lot of resources. It often freezes and video calls lag a lot, no matter what type of device you are using. Support is very limited for the free version and even on the paid version, support takes a while to [analyze] and fix things. I hope Cisco fixes those issues soon.
  • Excellent video quality[.]
  • Fast load up times[.]
  • Easy UI[.]
  • Frequent updates[.]
  • Lower system resources usage[.]
  • Improve overall call quality[.]
  • Reduce downtime[.]
  • Very convenient[.]
  • Not so efficient at times[.]
  • Easy to use for anyone, even the not so tech savvy[.]
Because of the ease of use, [its] reputation, and quality.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

No

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Because it's always available, it's always easy to create a meeting [with].
It lacks performance
It's well suited for meetings with 10 or more people inside a corporate environment. But it's not suited for [at-home] meetings where [the] environment is varied by each person.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
6
Mobile support
9
Desktop sharing
8
Whiteboards
7
Calendar integration
9
Meeting initiation
9
Integrates with social media
6
Record meetings / events
8
Slideshows
9
Live chat
5
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
7
Confidential attendee list
Not Rated