Great experience of Webex meeting
January 30, 2022

Great experience of Webex meeting

Sarvesh Dubey | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

I use Webex Meetings to support Ciena's Customers on Ciena products. I use this platform to fix products issues weekly meetings and training. I found the below challenge while using Webex. 1 Annotation option is not available while trying to guide customers . 2 Remote control froze often while remote controlling the system. 3 it would be great if we can enable Subtitles option like Google to meet to understand the client language in China, Germany, Japan who usually comfortable with their own language.
  • Security policy and controlling whom you want to admit or decline in a meeting.
  • Easy to install and easy to operate user friendly.
  • Sustainable in minor network fluctuation.
  • Small size of install file make it quick to install.
  • Annotation option can be added.
  • Whiteboards integration features will be helpful to conduct a productive meeting.
  • Subtitles features enablement like Google Meet will make Webex much easier while coordinating with nonnative English speakers like Japanese, Chinese, Japanese, German, etc.
  • Low bandwidth requirements.
  • Sustainable during minor network fluctuations.
  • Easy to use minimal or no training sessions needed to operate save on time.
Great support whenever one need it.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

I use Webex meetings to support Ciena's Customers on Ciena products. I use this platform to fix products issues weekly meetings and training. I found the below challenge while using Webex. 1 Annotation option is not available while trying to guide customers .2 Remote control froze often while remote controlling the system.3 it would be great if we can enable Subtitles option like Google to meet to understand the client language in China, Germany, Japan who usually comfortable with their own language.
I used it today itself with my client to remote support in their network issue, it helped me to conduct the troubleshooting smoothly even during minor network fluctuations. The session sustained minor network fluctuations and my session didn't drop. It's a bit less appropriate while delivering the training due to the unavailability of Annotation and whiteboards integration features.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
7
Desktop sharing
10
Whiteboards
7
Calendar integration
8
Meeting initiation
10
Integrates with social media
9
Record meetings / events
8
Slideshows
9
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
10
Participant roles & permissions
10
Confidential attendee list
10