Webex Meetings is great for quick meetings and support calls.
February 23, 2022

Webex Meetings is great for quick meetings and support calls.

Anonymous | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Webex Meetings for many partner and vendor meetings and very occasionally, some clinical appointments. Due to time constraints and the recent COVID19/SARS2 pandemic, we no longer take vendor meetings on-premise. We have used Webex Meetings as one way to fill the void left by the lack of in-person meetings. We generally use Webex Meetings when a partner or vendor sends an invite for Webex due to their own preference.

Pros

  • Webex Meetings generally has good video quality
  • Webex Meetings generally has good audio quality
  • Webex Meetings has a quality interface

Cons

  • We often experience issues connecting computer audio
  • Webex Meetings sometimes "hangs on" to computer audio after meeting
  • Joining meetings is sometimes confusing
  • Webex Meetings allows us to attend meetings with partners that use different infrastructure than we use.
  • Webex Meetings sometimes hangs on to the audio and video after the meeting making it slow for us to recover to the next meeting if it is with a different product
I have no experience with Webex Meetings support. We have not found it necessary to call, chat, or email into Webex Meetings support.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Webex Meetings is easy to use and works well in most situations and on most network sites. Webex Meetings allows for very handy screen sharing, and so lends itself well to use during some support calls.
The
audio and video quality of meetings is generally very good. Joining meetings is
often confusing requiring what I feel is an extra step. I often sit meeting
entries waiting to be let in when I really needed to click join again. This could
be due partly to my advanced age.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
7
Mobile support
Not Rated
Desktop sharing
7
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
6
Integrates with social media
Not Rated
Record meetings / events
7
Slideshows
Not Rated
Live chat
8
Audience polling
7
Q&A
7
User authentication
Not Rated
Participant roles & permissions
6
Confidential attendee list
Not Rated

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