Item: Webex Meetings
Rating: 10
Author: lewis brown

Use Cases and Deployment Scope

WebEx Meetings allows our team to connect and collaborate no matter where we are on campus or in the world. There are a variety of tools for both scheduling and attendee engagement during a meeting that other platforms lack. The ease of question and answers and polling for example is much better than what we have experienced on Microsoft Teams or Zoom. Integration with Slido and whiteboards are another reason we normally schedule our team meetings on Webex Meetings.

Pros and Cons

Question and answer.
Polling.
Slido.
Scheduling options.

Recording options.
Multiple recording views/ iso recordings like Zoom.

Return on Investment

Marketo integration

Alternatives Considered

We use Microsoft Teams as our staple platform in the workplace but most of our team prefer Webex Meetings. This is due to its flexibility and stability. We have also used Zoom to bring in remote presenters for lectures and events but many staff are still cautious of using Zoom due to previous security downfalls. WebEx Meetings has a good name with most people we talk to and most users find it easy to adapt to and use.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Other Software Used

Microsoft Teams, Zoom

Reliability and Availability

Webex Meetings has been rock solid in my experience as far as outages and errors go. We lost a lot of faith in Microsoft Teams after a number of outages at important times. We have our Cisco Customer Success Manager that we can contact and he is always very quick to help us with any issues that may arise.

Scalability

Webex Meeting scalability is great. It is used in various shapes and forms throughout the whole organization.

Performance

Webex Meeting has performs very well. The quality of audio and video is a noticeable step up from Microsoft Teams I believe. Audio in particular sounds less compressed and seems to have a bigger dynamic range. Both Webex Meetings browser and app for meetings always seem to load in a timely manner. Slido is about the only software integration we use. Sometimes it can take a few seconds to get going but this may be due to our organizations SSO.

Likelihood to Recommend

We have found that Webex Meetings is the best platform for collaboration with our team due to its flexibility. The call-in option, if you have a bad internet connection, is a great example. The range of tools you have at your disposal once you are in a meeting is also much better than what other platforms like Zoom or Microsoft Teams offer in my opinion. Breakout rooms in Webex Meetings have much more flexibility than other platforms we have used. Allowing users to self-assign breakout rooms is a great feature.

A great way to connect

Overall Satisfaction with Webex Meetings