Pre- or post-pandemic business necessity
April 19, 2022
Pre- or post-pandemic business necessity

Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Webex Meetings
We use Webex Meetings extensively, especially since the pandemic (we did use it pre-pandemic too). We use it for our regular team meetings, work with students, interviews, and anything else where a virtual option is needed. We also use it for hybrid cases where some people are in the room and others are virtual. I usually use Webex three or four times per day, even now that we're back in the office.
- Allows you to pin people in one place in the meeting.
- Multiple view options for how you want to see the other participants.
- Chat feature that can direct message people or send it to the entire group.
- The participant list is easily visible and you (host) can rename participants (e.g., when someone calls in from their phone number).
- Easy to pass the presenter privileges to someone else.
- People who haven't used it have a hard time signing in. I've had upper-level people have difficulty joining our meetings and we've had to move everyone out and over to Zoom at the beginning of a meeting so everyone could participate.
- Would love a feature to mute people on entry to a group meeting. Instead, we rely on them to do that when they get in, or we have one person watching the participant list and muting people at the beginning.
- It would be nice if you could make the chat area larger so you could see more of it at one time.
- Differentiating between Webex Meetings and Events from your home screen is hard, we scheduled the wrong kind in the pre-pandemic days when we were just starting out with the software.
- Having both a Q&A and a chat is confusing, we missed questions early on when they were in one and not the other. Again, now we have someone tasked with watching each so we don't miss anything.
- It made moving into the pandemic's virtual world a lot easier.
- We are saving travel money, even now, as people can be more selective about which meetings they drive to.
- It's helped us develop new collaborations and partnerships among programs and offices.
- Zoom, GoTo Meeting and Microsoft Teams
Zoom is the easiest to use, but of course, had security issues early on. GoTo Meeting is not a preferred platform for me, and the meeting I attended that used it has since gotten an account with Zoom instead. Microsoft Teams is integrated into their suite, which is nice but has challenges with video (you can't pick who is where, people are different sizes, etc). I've also had trouble joining Microsoft Teams a few times and now go to all those meetings early to be sure I can get in.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Meetings go as expected?
I wasn't involved with the implementation phase
Would you buy Webex Meetings again?
Yes