Webex Meetings Assessment
June 13, 2022

Webex Meetings Assessment

Edgar Andres Pardo Lindo | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Meetings

I use Webex Meetings to set up sessions with partners and customers. However, it is difficult to open the app because it always asks for the installation, which delays the sessions' beginning. Also, enabling the microphone or camera is tricky, in my opinion.
  • Close caption
  • Identify the speaker
  • Share screen
  • Improve the menu section
  • Fix bugs to recognize camera and microphone
Webex Meetings needs to be more agile when it comes to starting meetings and solving issues related to the microphone and audio, in my view.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

No

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

No

I believe Webex Meetings needs to improve in different areas, primarily with the starting of sessions and bugs with microphones and cameras, I believe.
That is not intuitive to use for everyone in an organization, I've found.
It is slow, I've found.
When the app works well, everything is suitable and easy to use. However, the app often asks for installation and does not recognize the meeting link, I've found.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
8
Low bandwidth requirements
4
Mobile support
Not Rated
Desktop sharing
6
Whiteboards
Not Rated
Calendar integration
Not Rated
Meeting initiation
1
Integrates with social media
Not Rated
Record meetings / events
Not Rated
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
4
Participant roles & permissions
Not Rated
Confidential attendee list
Not Rated