Item: Webex Meetings
Rating: 6
Author: Edgar Andres Pardo Lindo

Use Cases and Deployment Scope

I use Webex Meetings to set up sessions with partners and customers. However, it is difficult to open the app because it always asks for the installation, which delays the sessions' beginning. Also, enabling the microphone or camera is tricky, in my opinion.

Pros and Cons

Close caption
Identify the speaker
Share screen

Improve the menu section
Fix bugs to recognize camera and microphone

Return on Investment

Alternatives Considered

Microsoft Teams and Zoom

Webex Meetings needs to be more agile when it comes to starting meetings and solving issues related to the microphone and audio, in my view.

Key Insights

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Reliability and Availability

I believe Webex Meetings needs to improve in different areas, primarily with the starting of sessions and bugs with microphones and cameras, I believe.

Scalability

That is not intuitive to use for everyone in an organization, I've found.

Performance

It is slow, I've found.

Likelihood to Recommend

When the app works well, everything is suitable and easy to use. However, the app often asks for installation and does not recognize the meeting link, I've found.

Webex Meetings Assessment

Overall Satisfaction with Webex Meetings