Item: Webex Webinars
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

My personal experience with Webex Webinars has been for the purpose of attending large-scale virtual seminars with a significant number of attendees. The process is simple enough with an email link serving as the invitation and containing instructions on how to join and what to expect. With greater importance on security, Webex Webinars ensures a reliable and secure experience with minimal interruptions. The product is simple to use and is quite reliable. While using the product, I experienced a stable connection and stellar audio quality with only minor dips in video quality.

Pros and Cons

Security.
User-Interface.
Stable Connection.
Easy to join.

Custom Events.
Different Session Types.
Better Chat Options.

Return on Investment

Greater Exposure
Learning Opportunity
Improved Productivity

Alternatives Considered

Zoom, Microsoft Teams and Skype

Compared to other big-name video conferencing software, Webex Webinars stands out as it serves to cater to large events whereas the competition does not. Zoom, Microsoft Teams, and Skype to name a few, have all garnered much attention due to the need for virtual meetings but none accomplish the task of facilitating large events as seamlessly as Webex Webinars. Unlike the competition which most likely could not handle events of such a large scale, Webex Webinars maintains reliable connection and meeting integrity, allowing users to focus on the experience at hand.

Key Insights

Do you think Webex Webinars delivers good value for the price?

Yes

Are you happy with Webex Webinars's feature set?

Yes

Did Webex Webinars live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Webinars go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Webinars again?

Yes

Other Software Used

Zoom, Microsoft Teams, Skype

Usability

Webex Webinars is a very useable piece of software, due to the ease of creating an event and the simple and smooth process of joining an event as an attendee. The user experience, ranging from the initial email invite down to the clean user interface, is overall very enjoyable and allows for easy access to the information the seminar is producing.

Support Rating

I have not had any issues with Webex Webinars and as such cannot attest to the ease at which support can be accessed. However, in the seminars I attended through Webex Webinars, there were a few individuals that expressed they were having issues with the software. The team responsible for putting on the event quickly resolved the issue leading me to hold the support for the Webex Webinar software in high regard.

Likelihood to Recommend

Based on my experience, Webex Webinars is very well suited for online presentations and seminars with a large number of attendees. More intimate meetings are less appropriate as the platform is inherently designed with large groups in mind. As an alternative for in-person conferences and tradeshows which have been made more difficult due to the pandemic, Webex Webinars fills the gap in a much-needed niche.

Virtual Webinars Done Right

Overall Satisfaction with Webex Webinars (formerly Webex Events)