Some good, some not so good aspects of Webexpenses
November 08, 2021

Some good, some not so good aspects of Webexpenses

Anonymous | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webexpenses

Used across the business for expense processing. Objectives are to improve efficiency, ease of use and speed of expense administration.

Pros

  • Easier for approvers to view claims and authorise.
  • Enables receipts to be attached.
  • Enables expenses to be coded.

Cons

  • Viewing receipts often fails - receipt show a grey blanks.
  • Adding/finding expense codes is not easy.
  • The user interface is not simple or easy to use.
  • Easy to get VAT wrong (add or not add).
  • Needs a better work flow for expense submitters to follow when lodging a claim.
  • Not easy to edit a claim once submitted.
  • More efficient authorisation process.
Not an easy system to use - a much better user interface for lodgers is needed.
System emails approvers to view and authorise claims.
Simple to use, attach receipts, add correct expense codes.

Do you think Webexpenses delivers good value for the price?

Yes

Are you happy with Webexpenses's feature set?

No

Did Webexpenses live up to sales and marketing promises?

No

Did implementation of Webexpenses go as expected?

No

Would you buy Webexpenses again?

No

Microsoft 365 (formerly Office 365)
Expense processing.

Comments

More Reviews of Webexpenses